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Terms and Conditions


Terms and Conditions



We are operating as a 3rd party company and as such, we are not affiliated with any of the network providers, smartphones, cellular device or any other handset manufacturers. All logos, images and trademarks are copyright of their respective owners.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by these latest terms and conditions.



If for any reason the unlock code provided does not work, will grant a 100% refund on the purchase after video proof of the unlock code not working is provided. The customer must provide a video of the phone displaying the IMEI directly on the screen as well as rejecting any codes provided by Refunds for incorrect codes are processed immediately and can take 24 business hours to reflect in the customer’s bank or credit card. This video must be provided within 5 days of receipt of the code. No refunds are given after this point regardless of video provided. does not refund for orders if the customer deems that the phone is already unlocked. It is up to the customer to determine this prior to purchasing the code. To check if the phone you are trying to unlock is already unlocked please visit and follow the steps provided.

There are no refunds if a customer is attempting to unlock their phone to use on a non-compatible network. Unlocking is specific to GSM phones only and does not allow the user to start using a CDMA network. The following networks cannot be used even if a phone is unlocked due to the incompatibility: Boost Mobile, Sprint, Verizon Wireless, Page Plus, Metro PCS, Cricket Wireless, Straight Talk Wireless, net10, Tracfone and many other networks.

Unlocking a phone to get free services or features such as a Mobile Hot Spot, Music, Movies, Games or any other features will not be refunded. The aforementioned have nothing to do with unlocking and thus any customer unlocking for those purposes will not receive a refund. A customer unlocking their phone to break any user agreements that they have with their service provider will not receive a refund.

It is up to the customer to ensure the correct input of the phone’s information when purchasing. The IMEI entered into the site must be found on the phone by dialing *#06#. If the IMEI provided is later found to be incorrectly submitted by the customer there is no refund provided.

No refunds are given if an unlock code is delivered to a customer and it is claimed that their phone is hardlocked.


No refunds are given to a customer if they enter the code wrong and hardlock their phone. Refunds are given for incorrect codes but not for customer error.

There are absolutely no refunds for purchases made & proper configuration of BBM, BES, BIS, MMS, Internet, Email or any other feature on the phone cannot be done. Any feature besides the unlocking of the phone’s baseband and modem so that it can be used on any GSM carrier in the world is NOT unlocking and is up to the user to configure. Every attempt to get these features working for the user will be made, however, if it cannot be configured correctly there are no refunds offered.

Any customer claiming that the code was never used, or that the unlock code is no longer needed will not receive a refund.

There are no refunds given if a customer purchases an unlock code, it is delivered, then it is claimed that they found the code elsewhere for cheaper. In addition to this there is no refund given if a customer requests a price match AFTER payment is made. 

UnlockForCheap is not responsible for any customer hardlocking their phone. We rely solely on each customer to correctly enter all the information about their phone into the site. If a customer has miskeyed any information regarding their phone into the site & is given a wrong unlock code based on this information and thus hardlocks their phone, no refund is given. To avoid hardlocking your phone only enter the unlock code provided once,if it is not working please contact us at so that we may resolve the issue. is not responsible for any further attempts to unlock your phone that result in the permanent hardlocking of the phone. does not manufacture phones, therefore no refunds are given if you break your phone, or it becomes defective due to a manufacturing error after the code is delivered or during the processing period.

No refunds will be given if a customer is unsatisfied with the connection they are able to establish with the phone they are using. It is up to the customer to determine if the unlocked phone will allow access to a specific network's 3G & 4G networks. Please research all aspects of the phone before purchasing the unlock code as well as the phone, there are absolutely no refunds once the code is purchased & the aforementioned is cited for a refund.

There are no refunds offered to any customer who has purchased an unlock code without full knowledge and understanding of what unlocking a phone means.


By purchasing an unlock code on the customer agrees to the aforementioned Refund Policy. The customer waives their right to a refund if an unlock code is delivered and a refund is requested but is in breach of our terms. A customer found in breach of the refund policy understands that any course of action taken against to receive a refund may result in legal action against the customer.



We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. .



If the turnaround time has not exceeded the average turnaround time please DO NOT message us asking for your code, as we are working to get the unlock code to you as soon as possible. Our system is automated to send you your unlock code once it is ready.'s ultimate goal is to have your phone unlocked, if you have not received your unlock code within the stated turnaround time, we may be submitting your IMEI number into an alternative database as the corresponding IMEI number may have been blocked by the carrier.  Please allow some extra time for IMEI number to be finished processing through an alternative database.  Our automated system will return the results when it is ready.

Please keep in mind that these are approximate turnaround times for your orders.  We will always do our best to have your results for you as soon as possible.  If your order has taken longer than our listed delivery times, feel free to contact us and we will give you a status update.

There are no refunds if the time has exceeded the stated average turnaround time, as these are just an average of the turnaround times.

Refunds are only issued upon video evidence the code being inputted did not work on your device

*Please note that these are the average delivery times only apply during business hours, not guaranteed turnaround time*

*Business Days are Monday to Friday (Not including Statutory Holidays)

*If you received a “Delayed” E-Mail from us, it means we are trying an alternative database for you, please allow some time for results to return from alternative database 


Before you purchase one of our unlock codes, it is up to you as the purchaser to check to see if your device is already hardlocked.  Hardlocked means your device will be unable to accept one of our “working unlocking codes” as you are out of attempts.  Depending on the manufacturer of your device you may have 3-10 tries.  We will not refund you if your device is already hardlocked and you have already purchased a code.

Find Unlock Codes for your Mobile Phone today!

 Gift Cards and Store Credit:

 Some refunds are subject to store credit. This will be based on our management's decision. All gift cards and credit expire after one year. Contact Info:

skype: unlockforcheap